Internet Privacy Policy

The CFNRV’s Internet Privacy Policy


We at Community Foundation of the New River Valley (CFNRV) are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information (“Personal Information”) you share with us.

CFNRV has established this Online Privacy Policy so that you can understand the care with which we intend to treat your Personal Information. Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home. In general, you can visit CFNRV’s Web pages without telling us who you are or revealing any Personal Information about yourself. From time to time, you may be requested to provide your personal information to contact us, to make a donation, to participate in an event or to receive additional information from us. By visiting our website you accept and agree to the practices described in this Privacy Policy.

How We Collect and Use Personal Information

CFNRV may collect personal information about you when you visit our website. This information is used to provide you with the information that you are requesting from us, information on our services and information regarding your charitable contributions. Personal information we collect may include: a login ID and password, your name, your mailing address, your e-mail address, your phone number, your fax number, information concerning your charitable contribution and additional information used to contact you.

The following lists the most common ways in which we collect your identifying information:

  • When you sign up to receive email from us;
  • When you participate in a survey;
  • When you register for an event or program;
  • When you request information or assistance;
  • When you complete a grant or scholarship application;
  • When you participate with social media accounts involving CFNRV; and
  • When you donate.

We use the information we learn from you to help us personalize and continually improve your experience on the Website. We use your Personal and Non-Personal Information in the following ways:

  • When responding to your inquiries;
  • When communicating with you about your account or transactions with us;
  • When sending you information about features on our Website or about the Foundation;
  • When sending you newsletters, mailings, and information about programs, initiatives, activities, and events by e-mail or another medium;
  • When processing your grant or scholarship application;
  • When processing your event or program registration;
  • When optimizing or improving our programs, services, and operations;
  • When verifying your account and account activities; and
  • When managing our organization

Cookies and Other Tracking Technologies

CFNRV may also collect automatic information about your visit to our website, such as time of day, browser type and version, browser language, your operating system and platform, and the Internet Protocol (IP) address used to connect your computer to the Internet. This information is used for analytical purposes and to help us provide services. We may also use this information to administer and troubleshoot our website.

Some of our Web pages utilize “cookies” and other tracking technologies. A “cookie” is a small text file that may be used, for example, to collect information about Web site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a Web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Web site.

How We Protect Your Personal Information

We have taken precautions to protect your personal information under our control from misuse, loss or alteration. Our security measures include industry standard technology and equipment to help protect your data. Unfortunately, however, no system can ensure complete security and you should take all necessary steps to protect your information and its transmission to us. Since the Internet is a public medium, we cannot guarantee the absolute protection of your personal information or other data.

How We Share Your Information

CFNRV adheres to the highest standards of ethical practices in all our operations and is dedicated to protecting the privacy of all visitors to our Website. Except as disclosed below, we don’t sell, barter, give away, rent, or permit anyone outside CFNRV to use or access your personal information and in all cases we only share your personal information where it is in the legitimate interest of furthering the philanthropic aims of CFNRV.

Service Providers

CFNRV occasionally uses independent contractors and third-party service providers to perform functions such as marketing, analytics, processing payments, and information processing for our grants and scholarships on our behalf.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


We may use third-party Service Providers to monitor and analyze the use of our Service.


Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is
shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:


CFNRV uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.


Twitter remarketing service is provided by Twitter Inc.
You can opt-out from Twitter’s interest-based ads by following their instructions: You can learn more about the privacy practices and policies of Twitter by visiting their Privacy Policy page:


Facebook remarketing service is provided by Facebook Inc.

You can learn more about interest-based advertising from Facebook by visiting this page:

To opt-out from Facebook’s interest-based ads follow these instructions from Facebook:

Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA, the Digital Advertising Alliance of Canada in Canada or the European Interactive Digital Advertising Alliance in Europe, or opt-out using your mobile device settings.

For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy:


CFNRV works with a third party provider Foundant Technologies. to collect and process grant and scholarship applications and manage financial information.


Foundant Technologies offers grant and scholarship management software to many foundations and nonprofits. For more information on the privacy practices of Foundant Technologies, please visit their Privacy Policy here:


When we accept donations online or payment for events or workshops, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:


CFNRV may also occasionally share your personal information with our organizational and funding partners, grantees, or co-sponsors of our programs, activities, initiatives, and events from time to time. We endeavor to share your personal information only with partners, grantees, and co-sponsors who will respect your personal information. Although our treatment of your personal information is governed by this Privacy Policy, our partner or co-sponsor’s treatment of your personal information will be governed by the partner or co-sponsor’s privacy policy. If a donor wishes to give to a fund anonymously we will never give out their information either to the fund holder or to any partner.  You may also withdraw your consent to our sharing of your personal information with partners and co-sponsors at any time by following the opt-out process described below.


Under certain circumstances, CFNRV may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).


CFNRV may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of CFNRV
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Links to Other Sites

CFNRV’s website may provide links to third-party sites or other charitable institutions or causes. Because we do not control these websites, we encourage you to review the privacy policies posted on these third-party websites. We are not responsible for the privacy practices or content of such website or the information collected on such websites.

How You Access Your Data & GDPR

The General Data Protection Regulation (“GDPR”) is a European Regulation concerning the use and processing of personal information. We are committed to processing your information in compliance with the GDPR.

We will use reasonable efforts to securely process all personal information in line with the rights specified under the GDPR, in particular those related to the following requests:

  • Access to your personal information;
  • Correction of the personal information that we hold;
  • Deletion of your personal information;
  • A restriction of processing of your personal information;
  • Transfer of your personal information to another party
  • Objection to processing of your personal information based on the CFNRV’s legitimate interest (or those of a third party) to use it and there is something about your particular situation that causes you to object to such processing.

We hold your information and use it as described in this Privacy Policy and will use reasonable measures to ensure that your personal information is only transferred to third parties who also maintain at least the standard of protection required under the GDPR.

The Website is published in the United States and is subject to laws of the United States. If you are located in a country outside the United States and voluntarily submit personal information to us, you thereby consent to the general use of such information as provided in this Privacy Policy and to the transfer of that information to, and/or storage of that information in, the United States. CFNRV shall not be liable under any circumstances for damages resulting from use of information collected from visitors to the Website.

Children’s Privacy

In accordance with the Children’s Online Privacy Protection Act, we do not knowingly request or solicit personally identifiable information online from anyone under the age of 13. In the event that we receive actual knowledge that we have collected such personal information without the requisite and verifiable parental consent, we will delete that information from our database as quickly as is practical.


To the extent that you do provide us with Personal Information, CFNRV wishes to maintain accurate Personal Information. Where we collect Personal Information from you on the Web, our goal is to provide a means of contacting CFNRV should you need to update or correct that Information. If for any reason those means are unavailable or inaccessible, you may send updates and corrections about your Personal Information to and we will make reasonable efforts to incorporate the changes in your Personal Information that we hold as soon as practicable.

Opt Out

CFNRV respects your privacy and ability to choose whether to share information with us and any third-party. You may choose to “opt-out” of sharing personal information in several ways. When choosing to use certain features or services on the website, you can choose whether to share optional personal information in connection with the feature or service. If you receive communications from us that you prefer not to receive, you may opt out from receiving these communications by specifically indicating this preference in a communication to us sent to: The Community Foundation of The New River Valley, PO Box 6009, Christiansburg, VA 24068 or We will respond to you to confirm receipt of your request.  Except in situations where we are unable to comply due to a legal obligation or an ongoing contractual relationship, we will comply with such request within thirty (30) calendar days.

Your Consent

By using this Web site, you consent to the terms of CFNRV’s Online Privacy Policy and to CFNRV’s processing of Personal Information for the purposes given above as well as those explained where CFNRV collects Personal Information on the Web. As a site user, you give us permission to send you emails, text messages, or postal mail, or to place phone calls to you related to the information that you request or our services.

Should the Online Privacy Policy change, CFNRV intends to take every reasonable step to ensure that these changes are brought to your attention by posting all changes prominently on our web site for a reasonable period of time.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at:

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